WEBSITE INFORMATION
Privacy & your information.
How we use the details you choose to share with us.
Who to contact
This site is operated for Patels Spares4U, a division / trading name of Hamil Investments, at 39 Stretch Crescent, Vryheid. For questions about your information, email customercare@spares4u.co.za.
Parts enquiries
We use the name, phone number, email, vehicle details and message you supply to respond to your enquiry. Enquiries are sent to customer care. Please do not include ID documents or payment-card information in a general enquiry.
Trade account applications
Application details are sent to our accounts team for assessment and follow-up. Required supporting documents are sent separately by you to accounts@spares4u.co.za or the accounts WhatsApp number. The online form does not upload or publicly display those documents. Credit is subject to verification, assessment and written approval.
Storage and your requests
Messages are handled in the relevant business mailbox. Form input may be held temporarily in your session to let you correct an unsuccessful submission. Rate limiting uses hashed network addresses. Hosting providers may keep operational access logs. Contact customer care to request access, correction or deletion of your submitted information, subject to applicable record-keeping obligations.
Cookies and external services
Forms and staff login use essential session cookies. This build does not add advertising or analytics trackers. The embedded map connects to Google Maps; Google may receive network and browser information and apply its own cookies and privacy terms. WhatsApp, Instagram and directions links connect to those services when opened. Their own privacy policies apply.
Website content
This website showcases our shop and range; it does not process online purchases. Part categories use simple navigation icons; vehicle and shop photographs are real. Exact fitment and availability must be confirmed. Vehicle and product marks identify the makes and brands discussed and remain the property of their owners. Vehicle photo credits are available on our vehicle makes page.
Independent mechanics
Mechanics based at the premises operate independently. Work and service arrangements are agreed directly with the individual mechanic.
Last updated: 15 October 2026.